We know that sometimes your requirement changes, or something isn't working the way you thought it would. Never fear, we are here to help!. Products that have not been opened/programmed/plugged in/otherwise used can be replaced within 7 days.
All replacement must include all accessories, manuals, documentation, etc. that shipped with the product.Replacement may take up to 1 week to process.You are responsible for replacement shipping charges both ways that are not related to a manufacturer error and one way if there is a manufacturing error.Some products are not eligible for a replacement.
If your item is defective, damaged, or modified in some way, we would be happy to attempt to resolve your issue. Technical issues can often be resolved without the need to ship things back to us.for technical support you can call us at our business time or mail us .we are happy to help you.
If you get some things appear to have been damaged in shipment then you must mail to our customer support with full description of your damage with some photographs. This information is very helpful to us in assessing how we package our orders and helps prevent similar problems in the future. We'll get replacements for the damaged goods out to you right away.
12V Lead Acid Battery is not provided with project kits due to shipping and delivery company prohibitions.
230V Lamps are not included in project kits due to shipping and delivery company prohibitions.
If you have any comments, suggestions or questions, please do not hesitate to contact us. Our high-quality office staff will help you and answer all your questions.